About Us

Every home depends on appliances to make daily life easier. From keeping food fresh to washing clothes and heating water, these machines help create comfort and efficiency. At Ottumwa Appliance Care, we understand the role appliances play in your home and the stress that comes when one of them stops working. Our team is here to provide dependable help and trusted solutions. With years of experience and a strong focus on customer care, we are proud to be the local choice for families and businesses looking for reliable appliance service.

We believe every customer deserves clear answers, honest work, and a service team that treats their needs with respect. That is why our company has grown to become a trusted name in our community. Whether it’s a refrigerator that isn’t cooling, a dryer that won’t heat, or a dishwasher that leaks, our goal is to make the process stress-free while giving you confidence that your appliances are in skilled hands.

Our company started with a simple idea: to provide quality service that people can count on. Years ago, our founder noticed how many families were struggling when their household machines broke down. The choices were often limited, and many residents felt stuck between buying a costly replacement or waiting days for uncertain repairs. With that in mind, our company was created to bring local, dependable help to homes and businesses in Ottumwa and nearby areas.

In the beginning, we were a small team with only a few tools and a strong work ethic. Every call mattered, and every customer became part of our story. Over time, word spread that our team not only fixed problems but also treated people with honesty and care. This reputation helped us grow, and soon we were able to expand our staff, invest in better equipment, and offer faster response times.

Our history is built on dedication. We faced challenges, especially in the early years, but each obstacle only made us stronger. As technology changed and new appliances came onto the market, our technicians worked hard to stay informed. Training and ongoing education became a key part of our growth. We wanted our customers to know that no matter what type of appliance they owned—old or new—we could provide the right solution.

Over the years, we have built strong relationships with families who have relied on us more than once. Many of our clients call back because they know they will receive the same high level of service every time. These long-term connections have been the heart of our success. They remind us that our business is not just about machines—it’s about people. We are also proud to have become part of the local community in ways that go beyond repairs. Supporting neighborhood events, helping local groups, and being there when our town needed us has given us purpose. We believe a strong business grows by giving back, and that value continues to contact us today.